Identifying Causes of Parents’ Dissatisfaction over Public Sector Schools

Author(s) : Nasir Hussain & Abdul Hameed

Abstract:

The purpose of the study was to identify the factors of parent’s dissatisfaction over public sector schools. The population comprised of the parents whose children were attending a school. The study was delimited to Sargodha and Khushab Districts. A structured interview was conducted of 66 parents of children of government schools selected through convenience sampling. The conceptual framework for the study was based on five factors: communication from school; teachers and their methodologies; learning environment of the school; availability and utilization of physical facilities; and the parents’ expectations from schools. On the basis of the responses of the parents, it was found that they were less satisfied with the communication made by the school, and utilization of available physical facilities. They were more satisfied with the teachers and their teaching methodologies, and environment of the school but did not have high expectations from government schools.

Keywords: parents’ dissatisfaction, public sector schools